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2024 targeted outreach guide with actionable strategies [+4 message templates]

Targeted outreach guide cover image

Spread the word about your product or service to as many people as you can, and you’ll surely get someone to buy it. That may be true, but think about how much time and resources you’d spend in the process. Precision matters in outreach as much as it does in everything else in business and life. And that’s what targeted outreach is all about.

Targeted outreach helps you connect with people and businesses that need your product or service only—the same ones that can increase your return on investment (ROI) and conversion rates.

The question is, how do you make it work for you?

That said, in this blog, we’ll be covering:

  • What targeted outreach is,
  • Who and how can benefit from it,
  • How to plan and execute a targeted outreach campaign,
  • Actionable strategies and best practices for targeted outreach,
  • Common challenges you may encounter.

As a bonus, you'll get message templates to immediately transform your outreach strategy from a shot in the dark to a laser-focused one.

Off we go!


What is targeted outreach?

Targeted outreach is a type of outreach that focuses on engaging specific, predefined groups or individuals. It implies delivering tailored messages, resources, or services that align closely with the needs, interests, and behaviors of these targeted audiences. 

While traditional outreach employs a broad, one-size-fits-all strategy, targeted outreach is more nuanced. Namely, it uses detailed data and insights to not only identify the target audience but also understand them. In contrast to traditional outreach, which relies on mass communication channels and broad demographic information, targeted outreach is all about relevancy and personalization.


Benefits of targeted outreach

Blasting your message to everyone and anyone might get you a few bites. However, targeting your outreach is a much smarter, more efficient way to connect with leads. It's a tactic sales professionals, marketing specialists, and B2B founders, in particular, stand to gain a lot from.

But the question is, what?

Firstly, one of the primary benefits of targeted outreach is superior LinkedIn lead generation and that on other platforms

When you are precise about who you’re targeting and why, the results are higher-quality leads. Moreover, when you aren’t wasting your time chasing irrelevant prospects, you can afford to spend more time nurturing those more likely to convert.

Then, there’s better brand awareness and recognition

When messages are tailored to resonate with specific audiences, they are more likely to be noticed and remembered. This relevance makes the outreach more effective and also helps in building a stronger connection with prospects. Over time, this leads to increased brand loyalty but also a more substantial presence in the market.

However, increased conversion rates and a higher return on investment (ROI) are perhaps the most compelling benefits of targeted outreach. 

Targeted campaigns are more likely to generate returns, as the goal of this strategy is to minimize wasting efforts on uninterested parties. This fact alone is precisely why targeted outreach strategies are some of the most cost-effective sales and marketing strategies.


How to plan your targeted outreach campaign

Looking to jump on the targeted outreach wagon?

Congrats! That said, let’s see how you can prepare and launch one such campaign.


Targeted outreach preparation


1. Define your target audience

The first and arguably most important step in planning your targeted outreach campaign is defining your target audience. After all, without knowing who you're talking to, your message is likely to miss the mark. 

So, how do you pinpoint your ideal audience?

Start by identifying your Ideal Customer Profile (ICP). 

Your ICP represents the type of company or individual who would most benefit from your product or service.

To define it, consider factors like:

  • Industry
  • Company size
  • Location
  • Challenges they face

For example, if you're offering a software solution for project management, your ICP might be mid-sized tech companies in urban areas that struggle with team collaboration.

Once you've nailed down your ICP, it's time to refine it further by creating detailed Buyer Personas.

A Buyer Persona is a semi-fictional representation of your ideal customer in your ideal company. You define it based on market research and real data about your existing customers. 

This should include:

  • Demographic details—age, gender, education
  • Professional information—job title, responsibilities, goals
  • Behavioral insights—pain points, decision-making process, preferred communication channels

Combine your ICP with detailed Buyer Personas, and you’ll have a crystal-clear picture of who you should target. Doing so will allow you to tailor your outreach messages accordingly, making them more relevant and compelling to those who receive them.



2. Conduct online research

Now that you know who you should be targeting, it's time to find leads and understand their pain points. 

This is where online research comes in handy, with LinkedIn being one of the most valuable tools available.

For most of your research, you’ll rely on LinkedIn search filters to identify key prospects and gather insights. 

However, if you are subscribed to Sales Navigator, you might be better off using it for this part of the process.

Why? Because Sales Navigator filters include a total of 34 Lead filters, 16 Account filters, and a Keyword filter.

Arvind Rongala, CEO of Edstellar—a one-stop instructor-led corporate training and coaching solution—explained that Sales Navigator played a big role in the company’s targeted outreach. It helped them define their target audience, which would later result in a 30% increase in lead generation, a 25% rise in sales, and a significant improvement in customer retention.

He mentioned that:


‘’Tools like Google Analytics and LinkedIn Sales Navigator provided valuable insights into the demographics, interests, and behavior of our potential clients.’’


Sales Navigator filters that aid targeted outreach

Now, as for researching leads, what you want to do first is use the search bar and filters to look up companies that fit your ICP. Once you have a list of potential companies, explore their LinkedIn pages to gather information about them, check their recent updates, and learn about their company culture.

Then, look for decision-makers within these companies

Pay attention to their:

  • Job titles
  • Responsibilities
  • Career history
  • Posts they published

These can help you understand their roles within the company, but also how your product/service can solve their problems.

Another good place to find and research leads is LinkedIn’s collaborative articles. Think of these as "knowledge topics" filled with real answers submitted by the LinkedIn community. 


LinkedIn collaborative article you can use to find leads for targeted outreach

Check if any of your potential leads have contributed to them. If they have, fish for information regarding:

  • The topics they are discussing,
  • Pain points and interests they have potentially mentioned.

Once done with LinkedIn prospecting, compile the info you gathered into one centralized document. 

And if you’ve found your leads through filtered searches, hold onto the URLs. You might need them later.

But more on that in a bit. 😉


Sales Navigator masterclass banner with targeting options and Boolean search query


Targeted outreach execution


1. Develop your message

Planning your targeted outreach efforts is only part of the process, and it’s the execution that matters.

But before you begin reaching out to your target audience, you need to craft messages that your prospects will find intriguing.

As you do, think about what you want to achieve with them.

Are you looking to book more meetings, invite people to join your community, or simply make an introduction? 

Either way, your goal should be clear from the get-go. This way, you won’t lose focus, and your messaging will remain direct and to the point.

Don’t be afraid to leverage what you learned during research! Instead, use the information about your prospects’ pain points, interests, and company challenges to craft messages that speak directly to them. Generic messages are easy to ignore. However, a tailored message shows that you've done your homework and makes you stand out in their inboxes.

As for the message itself, start it with a strong, engaging opening. This could be a relevant observation, a question, or a compliment. For instance, if you noticed a company update or a recent achievement on their LinkedIn page, feel free to mention it. 

It’s important not to beat around the bush, though.

In fact, aim to deliver your message in a few short paragraphs at most, as busy professionals appreciate brevity. 

Also, make sure to avoid jargon and keep your language clear and straightforward.

Here’s an example of a LinkedIn message that follows through on these practices:


‘’Hi Alex,

I noticed on your LinkedIn that you recently attended the Sales Leadership Forum. I came across a report that explores strategies discussed there, particularly around improving forecast accuracy and reducing sales cycle times.

Would you like me to send it to you? I’d love to hear your thoughts !''


Image of CTA banner 1 for watching Skylead - LinkedIn automation and cold email software demo


2. Choose the right channels

So, you have your message. Now what?

It’s time to decide on the channel to use for targeted outreach.

Email remains one of the most effective ones, with, according to HubSpot, the email open rate ranging from 25% to 41%. As for the average response rate, some sources indicate it's as low as 1%, whereas others report it to be up to 8%.

Apart from email, most professionals who use LinkedIn for B2B marketing or sales use it to reach out to their leads directly. Besides, the average response rate for LinkedIn messages is much higher. For example, we at Skylead had an average response rate of around 39%.

Beyond email and LinkedIn, social media platforms like Facebook and X can also be effective, depending on your audience.

Even the old-fashioned cold-calling might work on some prospects, although success rates can widely range between industries.

However, that begs the question: What channel should you opt for?

We say multiple ones!

A multichannel approach allows you to reach prospects through various touchpoints and, thus, increases your chances of engagement. 

This way, you have the highest chance of getting through, even if the prospect is more active on one channel over another.

But more on that in the next section.


Image of CTA banner 2 for watching Skylead - LinkedIn automation and cold email software demo


3. Create a multichannel targeted outreach campaign

The multichannel route is the best one to take for your targeted outreach. That much we’ve established.

But why engage your prospects through several channels manually when you can do it all on autopilot?

Enter email and LinkedIn automation.

LinkedIn automation implies the use of LinkedIn automation tools to automate repetitive tasks on this platform. These typically include sending connection requests, messages, LinkedIn inMails, profile visits and follows all on autopilot.

But since the premise of multichannel outreach is to use, well, multiple channels, using a LinkedIn automation tool isn’t enough.

You need LinkedIn automation AND cold email software—just like our very own Skylead

And you know what's great about our tool? You don’t necessarily need to find your leads’ emails yourself. Skylead can discover and double verify emails for you at no additional cost and without breaking your targeted outreach flow or without leads being part of your network.

Now, let’s walk you through the process of creating a targeted outreach campaign involving LinkedIn and email in Skylead.

Firstly, go to your Campaigns page and click ‘’Create new campaign.’’


Create a targeted outreach campaign button in Skylead

Next, choose your campaign type, name it, and insert the URL you saved while prospecting. Skylead will use it to extract leads.

You can use:

  • LinkedIn search, post, and event URL
  • Sales Navigator search and lead list URL
  • Recruiter search, Talent Pool, and Pipeline URL

You can also import your leads' information into the software directly. In that case, upload a CSV file with precise leads’ information.

Choose the connection degree based on whether you want to target your 1st, 2nd, or 3rd-degree connections, and hit ‘’Next.’’


Set up targeted outreach campaign info in Skylead

Your next step is defining campaign settings.

That said, there are 3 types of settings:

  • Email
  • LinkedIn
  • Global

Under email settings, you can select the email accounts to use in the campaign. Skylead lets you connect an unlimited number of email accounts at no extra cost. In turn, it helps you scale your email outreach by allowing you to send tens of thousands of emails a month.


Multiple email accounts in Skylead

Feel free to check out our blog about launching a 1st outreach campaign to learn more about available settings. You can also play around with them on the spot.

Finally, when you're happy with the setup, you can move on to create a sequence.


How to make a targeted outreach sequence

Skylead was the first tool on the market to introduce smart outreach sequences, or as we call them, Smart sequences.

Smart sequences combine if/else conditions with LinkedIn and email actions to create coherent outreach flows. These unfold according to your leads’ behavior and, thus, help you maximize touchpoints with them.

For instance, you can start with a LinkedIn connection message and move on to email if the prospect isn’t responsive. Nonetheless, if neither proves fruitful, you can always go back to LinkedIn and try your luck with an inMail.

To create one, continue by clicking the ‘’Create sequence’’ button.


Create a targeted outreach sequence button

You can create a new one from scratch or use one of our proven Smart sequence templates.


Choose a smart sequence template or create a sequence from scratch pop up

However, for the sake of this blog, let’s show you how to create a new Smart sequence. 

So, choose ‘’From scratch’’.

You’ll immediately be taken to a Smart sequence builder page. 

Then, on the left pane, you’ll see elements, a.k.a. available actions and conditions.


Smart sequence builder page

To build a Smart sequence, drag and drop the elements into the open space and connect them in a coherent outreach flow.

Here’s a rundown of the available ones.


Actions and conditions in Skylead

Message-based actions let you insert variables for personalization and perform A/B testing of up to 5 different message variants. 

As for variables, you can opt for pre-set ones or create your own if you use a CSV file as a lead source.

Additionally, you can insert an image or GIF into your message and personalize it to each recipient for added flair.


Skylead variables and A/B testing

The last thing to do is set delays between different steps.


Delay setup between targeted outreach actions

Finally, this is what one Smart sequence can look like.


Example of a smart sequence used in a targeted outreach campaign

Once you’re happy with it, you can save it as a template

Then, hit the ‘’Start campaign’’ button and watch your targeted outreach efforts come to fruition!


Image of Free Trial CTA banner with Skylead's smart sequence that demonstrates multichannel outreach using LinkedIn automation and email steps with if/else conditions


Actionable strategies and best practices for targeted outreach

Want to maximize the effectiveness of your targeted outreach? 

If so, use the following strategies and best practices to connect with your leads on a deeper level and give your conversion rates a boost!


1. Personalize, personalize, personalize

As we’ve already established, personalization is the backbone of targeted outreach

When you take the time to customize your messages, recipients feel more valued and understood. This can significantly boost response rates.

Start by using their name in your communication and referencing specific details you previously learned.

Here’s an example of a message that includes personalized details:


‘’Hi Sarah,

Seeing as your focus is on customer engagement at Innovate Marketing, I thought you might appreciate this guide on enhancing customer retention. It dives into actionable tactics for maintaining long-term relationships with customers, which could offer some fresh perspectives for your team.

Feel free to check it out here—I’d love to hear your thoughts!’’


You might be thinking: all of this takes a lot of time and effort.

Why, yes. But it doesn’t have to. At least, not with Skylead.

Our tool can help you save up to 11 hours a week on time-consuming targeted outreach tasks such as this one.

Instead of tweaking information message by message, why not rely on Skylead to fill in variables according to each lead?

Variables are placeholders used to increase the level of personalization in cold outreach messages. Skylead lets you use pre-set ones that automatically get filled in based on information available on your leads’ LinkedIn profiles, including:

  • First name
  • Last name
  • Current company
  • Years in current company
  • Total career positions count
  • Total years in career
  • College name
  • Occupation

However, you also have the option to create custom variables using any information you want to catch your leads’ attention even further.

But if you really want to stand out in their inboxes, we’ve got another surprise in store: our native Image & GIF personalization feature.

To use it, upload any image or GIF you want to our image editor. 

Then, enrich it with your or your lead’s:

  • Profile image
  • Company logo

…and add any text of your choice, complete with variables.


Skylead's Image and GIF editor

Finally, insert the unique visual into your message, kick off your campaign, and watch your response rate increase to 63% & more!

Don’t trust this is possible?

Just look at the impressive results we had with this image!


Image personalized using Skylead for targeted outreach purposes

77% response rate achieved by using image and GIF personalization feature

2. Provide a strong value proposition

Your targeted outreach messages need to convey the value you bring to the table. That said, it’s not enough for your prospects to understand what you’re offering. They need to understand why it matters to them specifically.

A strong value proposition addresses their pain points and demonstrates how your solution can solve them.

Now, say you were selling project management software. Don’t bore your prospects to death by talking about the features on and on! Instead, position your tool as one that increases efficiency, saves time, and reduces operational costs.

Here’s an example message to paint a better picture:


"Hi Lisa,

I know how challenging it can be to keep multiple projects on track, especially with the fast-paced environment at AdVantage Pro. That’s where TaskFlow can make a difference. Our software centralizes tasks and automates routine processes so you can focus on what really matters.

With TaskFlow, you’re looking at saving around 10 hours a week and cutting operational costs by up to 20%—giving you more time to drive the strategic growth you’re aiming for."


If you can, also incorporate testimonials or case studies in your pitch to back up your claims and build credibility in your prospects’ eyes.

So, ensure your value proposition is front and center in your messages, and you’ll capture attention immediately.


3. Nurture relationships beyond initial contact

Targeted outreach is not a one-and-done process. The connections you establish need to be nurtured for the cold prospects to remain warm leads. 

So, after your initial contact, send follow-ups to keep the dialogue alive.

Remember to check in regularly and keep providing value long-term. 

You can do so by, for example, sharing a useful ebook, inviting them to a webinar, or giving them early access to new features. This shows you’re always working to support their business, making them more likely to turn to you when they need your services.

Take a look at this example:


"Hi Alex,

I wanted to follow up and share something I think you’ll find valuable. Next week, we’re hosting a webinar on advanced project management strategies specifically designed for teams like yours at Bright Ideas Co.

It’s a great opportunity to dive deeper into techniques that can help streamline your processes and drive better results. I’d love for you to join us—let me know if you’re interested, and I’ll send over the details.’’


Challenges of targeted outreach and how to solve them

While targeted outreach can bring excellent results, chances are not everything will go according to the plan. That's why you must prepare for challenges and learn how to overcome them once they come.


Rejections

You'll encounter 3 types of leads during targeted outreach:

  • Unresponsive leads
  • Those who react positively to what you are offering them
  • Those who react negatively or throw objections your way

Objections are a natural part of the process, but receiving them doesn't automatically mean a lead has gone to waste. 

Sales representatives, for example, encounter them on a daily basis. However, top sales reps are top for a reason because, as our CEO, Relja, puts it:


‘’They see each objection as a different opportunity.‘’


So, instead of dreading the objections, learn how to handle them gracefully to turn them into precisely that!

Objection handling involves active listening to understand where the lead is coming from without interrupting or becoming defensive. 

It also implies acknowledging their concerns to defuse tensions and allow for a constructive conversation.

When faced with a specific objection, you also want to address it with relevant information that highlights the benefits of your product or service. Use data, case studies, or testimonials to back up your claims

Also, if the objection concerns pricing, emphasize the long-term value and ROI your product/service offers. On the other hand, if it concerns features, explain how your solution better meets their needs than competitors. 

Furthermore, keep in mind that sometimes an objection might signal that the lead needs something slightly different. So, be flexible and offer alternatives or adjustments that might better suit them.

If they remain hesitant, don't push too hard. Instead, suggest a future check-in and express your willingness to help whenever they are ready.


Poor time management

Targeted outreach is more complex than traditional outreach. As such, it takes more time. Therefore, it's not surprising that some people who use it struggle with poor time management.

Inefficient time use can lead to missed opportunities and subpar results

Nonetheless, you can get ahead of it if you prioritize tasks based on their impact on your outreach success. Focus on high-value activities such as identifying high-potential leads, personalizing messages, and analyzing campaign performance. 


Not making data-driven decisions

Speaking of analyzing campaign performance, did you know that many people tend to overlook it? 

When you don’t keep up with campaign results, you miss out on making data-driven decisions that can improve its performance.

Fortunately, Skylead streamlines campaign tracking thanks to a dedicated Reports page


Reports page in Skylead where you can review targeted outreach campaign results

Here, you can analyze your campaigns for any given time period in 3 different view modes:

  1. Graph - To observe oscillations and spot trends easily;
  2. Table - To keep track of metrics and review daily changes;
  3. Step-by-step - To identify the most promising sequences and review the results of your A/B tests.

Now, say your campaign involved multiple channels, multiple emails, and multiple LinkedIn accounts. Think how much time you'd be losing switching between them manually only to keep the conversations going.

Luckily, Skylead also comes with a Smart inbox that holds all your email and LinkedIn correspondences in one place. And since it does, it makes it possible to streamline your workflow without missing important interactions. What's more, you can even label chats for added organization and improved ROI and conversion tracking.


Skylead's Smart inbox

Targeted outreach message templates for sales & marketing


1. Targeted outreach message templates for sales


#1 Connection request

Results we got:

  • Acceptance rate: 34%
  • Response rate: 17%

Hi {{FirstName}}, 

I noticed your work in {{Industry}} and thought we could connect. 

I'm researching how companies like {{LeadsCompanyName}} can achieve {{UniqueValueProposition}}. 

Let's connect on this!


Example:

Hi Emily,

I noticed your work in the tech industry and thought we could connect.

I'm researching how companies like InnovateX can achieve scalable growth through data-driven marketing strategies.

Let's connect on this!


#2 Email

Response rate: 13%


Subject: {{YourProduct}} - Outperforming top {{IndustryRole}}...

Hi {{firstName}},

Can your current {{Solution}} {{UniqueValueProposition}}?

Clients like {{ClientExample}} are {{SpecificResultsAchieved}} with less than {{TimeSpent}} of work every {{TimePeriod}}.

Would love to share some examples if you're open to it.

Best regards, 

{Signature}


Example:

Subject: Skylead - Outperforming top sales rep...

Hi Alex,

Can your current platform fully automate your process of LinkedIn outreach + find valid business + send emails + image personalization at scale (see screenshot example)?

Clients like TechMasters are reaching over 3,000 unique prospects across LinkedIn + email with less than 3 hours of work every single month.

Would love to share some examples if you're open to it.

Best regards, 

Sarah Mitchell


2. Targeted outreach connection message and email when referencing someone’s post


#1 Connection request

Results we got:

  • Acceptance rate: 76%
  • Response rate: 35%

Hi {{FirstName}},

I saw your post about {{PainPoint}} and how it’s impacting your team at {{LeadsCompanyName}}. 

I’ve been working on a solution that addresses this challenge by {{UniqueValueProposition}}.

Let’s connect and explore this!


Example:

Hi Jessica,

I saw your post about the difficulties with customer segmentation and how it’s impacting your team at TechWave Solutions.

I’ve been working on a solution that addresses this challenge by using AI-driven analytics to create more precise segments.

Let’s connect and explore this!


#2 Email

Response rate: 3%


Subject: Give your {{Field/Activity/Sector}}a boost with {{Product/ServiceName}}!

Hi {{FirstName}},

I recently saw your post about {{PainPoint}} and was impressed by your insights at {{LeadsCompanyName}}.

Given your focus on {{SpecificArea}}, I thought you might be interested in a new approach that has helped companies like {{ClientName}} achieve {{SpecificBenefit}}.

Our product/service, {{Product/ServiceName}}, is designed to {{BriefDescriptionOfBenefits}}, and I believe it could directly address {{PainPoint}}.

I'd love to schedule a brief call to show you how {{Product/ServiceName}} can help {{LeadsCompanyName}} achieve greater results.

Would you be available for a chat next week?

Looking forward to hearing from you.

Best regards,

{{Signature}}


Example:

Subject: Give your marketing a boost with EngagePro!

Hi Sarah,

I recently saw your post about the challenges of increasing customer retention and was impressed by your insights at BrightIdeas Co.

Given your focus on customer engagement, I thought you might be interested in a new approach that has helped companies like InnovateX achieve a 30% boost in retention rates.

Our product, EngagePro, is designed to deliver personalized content at scale, driving deeper connections with your audience, and I believe it could help solve the challenges of increasing customer retention you’re facing.

I'd love to schedule a brief call to show you how EngagePro can help BrightIdeas Co. achieve greater results.

Would you be available for a chat next week?

Looking forward to hearing from you.

Best regards,

Lisa Reynolds


Frequently asked questions (FAQs)


1. What specific data sources or tools can be used to identify the target audience?

Leverage platforms like LinkedIn and Sales Navigator or pull data from Google Analytics or your CRM to identify and pinpoint your target audience. The former have filters that allow for precise targeting, whereas the latter offers insights into information like audience demographics, behavior, and preferences.


2. How do you measure the success of a targeted outreach campaign?

To measure the success of your campaigns, you can track metrics like acceptance rates, open rates, response rates, conversion rates, lifetime value, and return on investment (ROI).


3. How do you balance personalization with scalability in targeted outreach campaigns?

To balance personalization with scalability, use automation tools that incorporate variables such as names, job titles, and company details into your messages. Also, opt for tools with dynamic images and GIF personalization that tailor visuals to each recipient. This enhances personalization, making outreach more engaging without increasing manual effort.


Making targeted outreach work for you

Targeted outreach can be a game changer for your business. After all, by focusing your efforts on the right audience, you maximize your chances of success while conserving valuable resources.

Armed with the actionable strategies and templates we provided, you’re now ready for the next phase: implementation!

So, outreach away with all facts in check and watch as your conversion rates soar, your brand recognition grows, and your ROI hits new heights.

But not before you’ve signed up for your 7-day free trial with Skylead—because impactful outreach starts with the right tool!


Launch your first outreach campaign today!
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